Changes and transfers

Our registration system allows participants registered in an individual event (that is, marathon, half marathon, half-marathon walk) to change race category or transfer their spot to another person if you must withdraw from the race. It also allows relay runners to change the leg that they are running.  

 If the change you want to make is from an individual event to a relay team, or from a relay team to an individual event, you will need to contact help@events.com or yukonmarathon@gmail.com to make the change.

Relay teams who withdraw:  Withdrawing relay team members have the option of transferring their spot to an individual who is interested in one of the individual events - the full marathon, the half-marathon or the half-marathon walk. Teams cannot transfer their spots to another team.

 To change race category

 (Examples:  from full to half marathon, from half marathon to half marathon run)

 1.     Log in to Events.com. If you don't have an account, select "sign-up" and use the same email address you used to register.

2.     Wait for your event tabs to load and find Yukon River Trail Marathon.

3.     Click on "Manage Event"

4.     Click on "Manage Ticket" and “Change Ticket”

5.     You can now select the new individual race category you want.  Select your new race category and Continue.

6.     Please review and complete the information required by the organizer for the new category.

7.     If you purchased a T-Shirt when you registered, it will be reselected for you.  You can change the size at this time if the new size is available (you won’t be charged a second time).

8.     After you have reviewed your order, please ‘Submit Order’ and voilà you're all set!  You will receive a confirmation by email of the change you’ve made.

 For relay runners: To change the leg or legs you are running

 1.     Log in to Events.com. If you don't have an account, select "sign-up" and use the same email address you used to register.

2.     Wait for your event tabs to load and find Yukon River Trail Marathon.

3.     Scroll down the Form Questions until you come to the question about which leg or legs you are running. 

4.     Use the drop down menu to make changes.

5.     Click on “Save” at the top of the page. 

 To transfer your spot to another participant (these instructions also apply to substitute runners on a relay team)

 1.     Log in to Events.com. If you don't have an account, select "sign-up" and use the same email address you used to register.

2.     Wait for your event tabs to load and find Yukon River Trail Marathon.

3.     Click "Manage Event"

4.     Click "Manage Ticket"

5.     Click "Transfer Ticket" and enter in the new participant's email.

An email invitation will be sent to the person who will take your spot.  And, you will receive notification when this person has successfully registered.

 Two important things to keep in mind when you are transferring your spot to another person:

 ·      Any sale of a spot must take place offline.  Neither Events.com, nor the race organizing committee, will get involved in the financial transaction.      

 ·      If the withdrawing runner purchased a shirt, the shirt transfers to the new person.  The new person cannot decline the shirt, and should click on "included in transfer"  Within a week, Events.com will send a message asking the new runner for their preferred shirt size.  Keep in mind that our shirt inventory is limited.  If we don’t have the size you want, you may be able to exchange your shirt on race day at Rotary Park. 

  

If you encounter any difficulties in changing race category or legs, or in transferring spots to another participant, contact help@events.com. 

 Happy running and see you in August.